Numined Diamonds is a breath of fresh air -- our complete transparancy and dedication to full disclosure will always remain our core values.
There are some gem materials that are man-made imitations. Cubic Zirconia (CZ) is man-made but it's an imitation diamond, not a synthetic or lab-grown diamond (because it's actually not a diamond). Unfortunately, plenty of companies use “lab,” “man-made,” or “created” to refer to imitations that are not the actual minerals described. That’s not just bad etiquette, that’s deceptive and clearly against FTC rules.
Our grown diamonds are certified and inscribed as such with microscopic laser inscription attesting to the diamonds' authenticity as an actual type IIa (or type IIb) genuine diamonds.
The industry is united in its objection to accept lab-grown diamonds. Many Jewelers oppose these gems and try to steer customers away from them, but numbers don't lie -- we have doubled our sales each year since our launch. Rest assured you are buying a real diamond. In fact, if it wasn't for the laser inscription on our diamonds attesting to their origin, no Jeweler would be able to tell them apart because they are actually diamonds. Your purchase is assured for 100% satisfaction guarantee by us.
- Every Numined Diamond is laser inscribed on the Girdle with Lab Grown and serial number.
- We promise our diamonds will astound you with their beauty - if we didn't exceed your expectations, simply return your diamond within 30 days for exchange.
- Lifetime Upgrades - receive full credit for your existing diamond when swapping/upgrading for a diamond of 50% or higher value.
We are available to answer any questions and concerns regarding our beautiful diamonds, please feel free to contact us with today.
30 DAY EASY RETURNS
Your purchase comes with a 30 day exchange. If for any reason we have not exceeded your expectations, simply contact us for return authorization. Free returns only apply to U.S customers and are limited to two per customer.
To return an item, simply follow the return procedures below:
- Contact our Customer Service at 1-872-221-0331.
- Let our representative know that you wish to return your order.
- Within one business day of your phone call we will email you a pre-paid, fully insured FedEx label, along with instructions on how to safely and securely package your items.
- Take your order and the label to the nearest FedEx location and simply mail it back to us. If you need packaging materials, FedEx will assist you.
- Your order should arrive in our office within one-two business days (excluding weekends and holidays).
Please don't hesitate to email us with any questions at email@example.com.
American Express Card Holders: A restocking fee of 3.5% will be assessed on allreturns or cancellations.
Please note that items showing signs of wear or those that have been engraved, altered, resized (by a jeweler other than Numined Diamonds), or damaged in any way, cannot be accepted for return.
Returns without "Return Merchandise Authorization" Number (RMA), and packages that are improperly packaged, or uninsured, will be refused receipt.
Numined Diamonds is not responsible for loss or damage of return shipments unless those shipments are sent with the airbill furnished by us and packaged as instructed.