30 Day Easy Returns
If for any reason we have not exceeded your expectations, you can return your online purchase within 30 days of receipt. Simply contact us for authorization. Instore purchases are eligible for exchange only.
To return an item, simply follow the procedures below:
- Contact our Customer Service at 1-872-221-0331.
- Let our representative know that you wish to return your order.
- Within one business day of your phone call we will email you a pre-paid, fully insured FedEx label, along with instructions on how to safely and securely package your items.
- Take your order and the label to the nearest FedEx location and simply mail it back to us. If you need packaging materials, FedEx will assist you.
- Your order should arrive in our office within one-two business days (excluding weekends and holidays).
Please don't hesitate to email us with any questions at email@example.com.
Please note that items showing signs of wear or those that have been engraved, altered, resized (by a jeweler other than Numined Diamonds), or damaged in any way, cannot be accepted for exchange.
Returns without "Return Merchandise Authorization" Number (RMA), and packages that are improperly packaged, or uninsured, will be refused receipt.
Numined Diamonds is not responsible for loss or damage of return shipments unless those shipments are sent with the airbill furnished by us and packaged as instructed.