Diamonds Factory reviews

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Review Count : 22

Avg Rating : 5

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When we started shopping for an engagement ring, we thought, “What better place to start than Jewelers’ Row, right?” But after stopping into several storefronts on Wabash, we were left feeling dirty, violated, and more confused than ever. Everyone was high pressure, trying to play on our emotions rather than common sense, and more interested in making a fast sale than answering our questions. Then we happened to wander in to Dimend Scaasi/Numined Diamonds. Even though we didn’t have an appointment, they took the time to answer our questions and show us a few selections. We were pleased with the experience, but were overwhelmed from our prior shopping experiences, so we needed time to going home and think about it a while. But after sleeping on it, we decided to make an appointment to go back and talk to Isaac and his team again. Shopping with Isaac was a great experience. He took the time to get to know us and find out what we wanted. He educated us on the science behind diamonds and diamond cutting (which appealed to my engineer fiancé). He showed us diamonds under the AGS ASET Scope to show us the difference between good cuts and less stellar cuts. He showed us how any diamond can sparkle under bright lights (like those used at the other places on Wabash), but good diamonds sparkle even in the dark. And how smaller well-cut diamonds look bigger than larger badly-cut diamonds. We liked the idea of the Numined lab-grown diamonds versus mined diamonds. Lab-grown diamonds are chemically the same as mined diamonds, unlike CZ or moissanite. Not only are the Numined diamonds completely North American sourced (grown in US, cut in Canada) and devoid of the social issues associated with diamonds mined overseas, they also tend to have better faceted cuts as compared to mined diamonds. Coupled with the fact that we could get a much higher quality lab-grown diamond for the same price as a lower quality mined diamond… we were sold. My diamond truly sparkles! They have a wide selection of settings, and can custom make settings to your specifications. We chose a Gelin Abaci tension setting, which is made in California, custom-made to fit the diamond we selected. This may have taken a bit longer, but the final result was exactly what we wanted, and well worth the wait. Stephanie and Shannon were very helpful during the ordering and delivery process, and kept us advised on the timeline. They were in frequent contact with us regarding the status, and the final ring was actually delivered before promised deadline. We definitely plan to visit Isaac and team again when we are ready to purchase our wedding bands.

September 15, 2014
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