Absolutely flawless (pun intended) experience! while searching for a place to buy an engagement ring for my girlfriend I saw all of the amazing reviews for this place and had to give it a try. Not knowing much about diamonds and how to pick them out I was a little intimidated by the whole process but working with Shannon has been nothing but pleasant. I made an appointment and came in that same afternoon not looking to walk out with anything and after about an hour and a half of looking at different rings and learning all about diamonds I came out with a good idea of the different options I had. I then tried to get some clues of what my girlfriend would want her ring to look like so that next time I came in I would be comfortable making a decision. The second appointment was also great and no pressure at all from Shannon, we looked at different diamonds which were at, below and above my price range and both weighted the pros and cons of each choice. I ended up going with a Numined diamond which I am very happy about because it was more bang for my buck and also makes me feel better about it being conflict free and environmentally friendly. I would not hesitate to recommend this business to any and all friends in the future.