Our experience here was great. We were helped by Shannon H. and we couldn't be happier. My (now) fiance had a definite idea of what she wanted, and Shannon worked with me to make it happen. The price of the ring was very reasonable as well. The final product was beautiful, and my fiance loves it. I love the fact that, unlike everywhere else we went to prior, there was no pressure to buy anything. Shannon was very patient with me, and helped me stay within my budget. I will recommend this place to anyone without a doubt.